Brenchen Posted May 31, 2014 Share Posted May 31, 2014 Hi guys,I've just gotten a Kontrol Z1 to be used with the X1 MK2 and F1.However I find the Z1 constantly freezes traktor; ie. the interface still works but no sound, assuming soundcard is gone. To fix it I need to disconnect the Z1 and reconnect it and it goes good again.But that doesn't last for long before it freezes again. And google doesn't tell me much...Has anyone had this issue and has a fix for it?Cheers. Quote Link to comment Share on other sites More sharing options...
yizzle Posted May 31, 2014 Share Posted May 31, 2014 maybe change the Latency in audio settings Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 1, 2014 Author Share Posted June 1, 2014 actually the sound card seems to be ok when I play normal music without traktor through the soundcard, it sounded fine, only using traktor the midi freezes up.... Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 1, 2014 Share Posted June 1, 2014 ye. ok... Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 1, 2014 Author Share Posted June 1, 2014 x1 mk2. Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 1, 2014 Share Posted June 1, 2014 what is your Audio Device in trakor's Audio Setup set to? Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 1, 2014 Author Share Posted June 1, 2014 usually Kontrol Z1, but when it stops working, all traktor audio cease to play, and the "audio" icon has a red line through it. However when I try to still control with the X1, all the buttons etc still works, but the Z1 interface is frozen, ie. the meter lights are frozen in place etc. Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 1, 2014 Share Posted June 1, 2014 Open up NI Service Center and see if you are all up to date with everything Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 2, 2014 Author Share Posted June 2, 2014 it seems to say that it's all up to date. Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 2, 2014 Share Posted June 2, 2014 i srsly am running out of ideas.one thing though would be to have it plugged into a USB2.0 port not a USB3.I have had midi issues in the past with little things like that. Quote Link to comment Share on other sites More sharing options...
JaymzPhoenix Posted June 2, 2014 Share Posted June 2, 2014 Do you have a spare pc you could put traktor and the controller on, or a friend that has traktor? Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 2, 2014 Author Share Posted June 2, 2014 I can try it on another machine yes, regarding USB I've tried both USB 2.0 and 3.0, made no difference.I've submitted a ticket to NI, still awaiting replies. Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 2, 2014 Share Posted June 2, 2014 let us know what they suggest aye Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 2, 2014 Author Share Posted June 2, 2014 Yea guess it's not a common issue cos there isn't much useful on google unfortunately Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 2, 2014 Author Share Posted June 2, 2014 Still no replies from anywhere, but just a little something I came across. I found out my Z1's firmware was 2 releases behind. Since I am at work, I've updated my firmware to the most current for the Z1, somehow not able to do it for the X1 (it couldn't get recognised... really strange this one...), but also not able to test it.Will report back if any communications are heard from NI or that I have a tested outcome for this solution. Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 2, 2014 Share Posted June 2, 2014 your Z1 should be at version 3.1.1. Quote Link to comment Share on other sites More sharing options...
Brenchen Posted June 5, 2014 Author Share Posted June 5, 2014 OK just reporting back now, I have the set a run lastnight, all seems to be fine with no freezes. Will keep an eye out for it in future runs. Quote Link to comment Share on other sites More sharing options...
yizzle Posted June 5, 2014 Share Posted June 5, 2014 good news Quote Link to comment Share on other sites More sharing options...
eggssell Posted June 5, 2014 Share Posted June 5, 2014 OK just reporting back now, I have the set a run lastnight, all seems to be fine with no freezes. Will keep an eye out for it in future runs.thumb the man Quote Link to comment Share on other sites More sharing options...
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